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What is 1737, and is it free?

Yes, 1737 is free. It is a helpline you can call or text on 1737, or call on 0800 1737 1737, 24 hours a day, 7 days a week. Trained counsellors and peer support workers answer. It is confidential and for everyone in New Zealand. Contact them if you feel anxious, low or overwhelmed, or just want to talk.

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From the guide “Getting help for your mental health”Last verified Official pages checked daily

Official figures

Emergencies
If you or someone else is in immediate danger: call 111, go to the emergency department (ED) at your nearest hospital, or contact your local mental health crisis assessment team1
1737
Free call or text 1737 (or call 0800 1737 1737), 24 hours a day, 7 days a week. Contact them if you feel anxious, low or overwhelmed, or if you just want to talk to someone1
Who answers 1737
Trained counsellors and peer support workers. It is free and confidential5
Healthline
0800 611 116. You can get advice from a registered nurse4
Lifeline
Free call 0800 543 354 or free text 4357 (HELP)4

Official sources

  1. Where to get help for mental healthHealth New Zealand | Te Whatu Ora · healthnz.govt.nz
  2. Wellbeing supportHealth New Zealand | Te Whatu Ora · healthnz.govt.nz
  3. Mental health crisis assessment teamsHealth New Zealand | Te Whatu Ora · healthnz.govt.nz
  4. Where to get supportTe Hiringa Mahara – Mental Health and Wellbeing Commission · mhwc.govt.nz

Read the full guide: Getting help for your mental health →

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