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Changes & updates

Policy changes in New Zealand that affect our guides — already in force or coming soon — and the guides we have checked most recently. There are 72 recorded changes, each linked to its official source. You can also follow this page by RSS. RSS feed

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Annual leave, sick leave and public holidays

The Holidays Act 2003 sets the minimum leave for employees in New Zealand. After 12 months of continuous work for the same employer, you get at least 4 weeks of paid annual leave. After 6 months, you get 10 days of paid sick leave each year. If a public holiday falls on a day you would normally work, you get the day off with pay. If you work that day, you get at least time and a half, plus an extra day off. A new Employment Leave Act will not take effect until 6 August 2028. Until then, the current rules still apply.

Enrolling with a GP and who can get publicly funded healthcare

In New Zealand, you usually see a family doctor (GP) first when you are unwell. If you are eligible for publicly funded health services, you can enrol with a GP clinic for free. After you enrol, visits cost less, and you get reminders and screening services. Enrol before you get sick.

Free advice and legal aid

Not sure who to ask about renting, work, shopping, family or immigration paperwork? Start with the Citizens Advice Bureau (CAB). It is free. If you need legal advice but cannot afford a lawyer, contact a free Community Law Centre. You can also apply to the Ministry of Justice for Legal Aid. Legal Aid is a loan, so you may have to pay it back. When you call a government agency, you can ask for a free interpreter.

Getting help for your mental health

You can get free help if you feel stressed, anxious or low, or if you are worried about someone else. The main service is 1737. You can call or text 1737 for free, and trained counsellors answer 24 hours a day. Many areas also have free mental health support services that you can contact without a referral. If someone is in danger right now, call 111.

Pregnancy and birth: midwives and antenatal care

When you are pregnant in New Zealand, your first step is to choose a Lead Maternity Carer (LMC). This is usually a midwife. Your LMC looks after you during your pregnancy and the birth. They also care for you and your baby until your baby is 6 weeks old. If you are eligible, most maternity care is free. After your baby is born, you also get free Well Child Tamariki Ora health checks.

RealMe login and verified identity

RealMe is the New Zealand government's single login and online identity service. It has two parts. A RealMe login is a username and password that you can use for many services, such as myIR and Immigration New Zealand. A RealMe verified identity is a digital identity issued by the government. It lets you prove who you are online, for example to open a bank account online. Many services only need a login. Applying for a verified identity is free, and it lasts 10 years.

Scams in New Zealand: common tricks and how to report them

Scammers often pretend to be your bank, Inland Revenue (IRD), a government official, or a family member or friend. They may also use fake investments or online relationships to take your money. If you think you have been scammed, stop all contact, do not pay any more money, and contact your bank straight away. Then report the scam to the NCSC. If you lost money, report it to the Police: call 105 or report online.

Taking the bus: transport cards and discounts

Each region in New Zealand runs its own public transport, so each city uses a different transport card. Auckland uses AT HOP. Wellington uses Snapper (Metlink). Christchurch is moving to Motu Move, the new national system. Many other regions use Bee Card. Children, students and Community Services Card holders can get discounts. SuperGold Card holders (65 and over) travel free at off-peak times. For most discounts, you need to load the concession onto a transport card. If you just tap your bank card, you usually pay the adult fare.

Apply for an IRD number

An IRD number is your personal tax number in New Zealand. You use it for all your tax matters, and it stays the same for life. You need one if you earn income in New Zealand. Applying is free. If you have just arrived on a visa, you can use the simpler 'new arrival' process and usually get your number within 2 days.

Apply for New Zealand citizenship

Once you have lived in New Zealand on a residence visa for long enough, you can apply to the Department of Internal Affairs (DIA) for citizenship. This is called "citizenship by grant". DIA's main requirements are: you have lived in New Zealand as a resident for at least 5 years and meet the minimum days in the country, you are of good character, you can hold a basic conversation in English, and you intend to keep living in New Zealand. The adult application fee is NZ$641, and processing takes 3 to 14 months. After approval, you become a citizen only when you take the oath or affirmation at a citizenship ceremony.

Arriving in New Zealand: declaring food and medicines

Everyone who arrives in New Zealand must complete a New Zealand Traveller Declaration (NZTD). This includes New Zealand citizens, residents and babies. The NZTD replaced the old paper Passenger Arrival Card. You must declare all food, plants and seeds, animal products and traditional or herbal medicines. A false declaration can bring an instant fine of at least NZ$400. If you are not sure, declare it.

Best Start payment for new babies

Best Start is part of Working for Families. It gives your family extra money for the first 3 years after your child is born, up to NZ$77 a week. For children born on or after 1 April 2026, the first year also depends on your family income.