Do I need to see a GP first to get counselling in New Zealand, and is it free?
No, you do not always need to see a GP first. Free Access and Choice mental health support services need no referral, and there is usually no wait. For services based in a GP clinic, you must be enrolled with that clinic. People aged 16 and over can also have a free mental health video consultation with Tend, without a referral or enrolment.
Official figures
- Emergencies
- If you or someone else is in immediate danger: call 111, go to the emergency department (ED) at your nearest hospital, or contact your local mental health crisis assessment team1
- 1737
- Free call or text 1737 (or call 0800 1737 1737), 24 hours a day, 7 days a week. Contact them if you feel anxious, low or overwhelmed, or if you just want to talk to someone1
- Who answers 1737
- Trained counsellors and peer support workers. It is free and confidential5
- Healthline
- 0800 611 116. You can get advice from a registered nurse4
- Lifeline
- Free call 0800 543 354 or free text 4357 (HELP)4
Official sources
- Where to get help for mental healthHealth New Zealand | Te Whatu Ora · healthnz.govt.nz
- Wellbeing supportHealth New Zealand | Te Whatu Ora · healthnz.govt.nz
- Mental health crisis assessment teamsHealth New Zealand | Te Whatu Ora · healthnz.govt.nz
- Where to get supportTe Hiringa Mahara – Mental Health and Wellbeing Commission · mhwc.govt.nz
Read the full guide: Getting help for your mental health →
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Answers are based on official New Zealand government pages. Check the official source before you act. This is not immigration, legal or tax advice.
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