What is the Winter Energy Payment, how much is it per week and do I need to apply?
It is extra money paid from 1 May to 1 October each year to people on NZ Super, Veteran's Pension and certain benefits. It is NZ$20.46 a week if you are single with no dependent children. It is NZ$31.82 a week for couples or people with dependent children. You do not need to apply. If you are eligible, it is paid automatically with your other payments.
Official figures
- Official comparison website
- Billy (billy.govt.nz): a free comparison website from the Electricity Authority. Upload your power bill or answer a few questions to compare.1
- How long switching takes
- After you choose a company and plan, the new company arranges the switch for you. It takes 3–4 days on average.1
- Fixed-term contracts
- If you switch during a fixed-term contract, you may have to pay a break fee. Check your contract terms first.1
- Contact when you are behind on your bill
- If you are behind on your bill, the electricity company must try to contact you at least 3 times in a week.2
- Contact before deciding to disconnect
- Before deciding to disconnect you, the electricity company must try to contact you at least 5 times (including after you miss a payment).2
Official sources
- Compare and switch to save $$Electricity Authority Te Mana Hiko · ea.govt.nz
- If you're finding it hard to pay your billElectricity Authority Te Mana Hiko · ea.govt.nz
- If your power company doesn't meet its obligationsElectricity Authority Te Mana Hiko · ea.govt.nz
- Can we look into your complaint?Utilities Disputes Te Kaiwhakatau Tautohe · udl.co.nz
Read the full guide: Power bills: switching electricity company and saving money →
People also ask
- How do I switch electricity company in NZ? Is there an official comparison website?
- How long does it take to change power company, and do I need to contact my old company?
- Do I have to pay a fee if I switch power company before my contract ends?
- Can my power company cut off my electricity if I can't pay the bill?
- Can the power company disconnect us if someone at home needs medical equipment?
- My power company is ignoring my complaint about my bill. Where can I complain?
Answers are based on official New Zealand government pages. Check the official source before you act. This is not immigration, legal or tax advice.
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