My English isn't strong. Can I get a free interpreter when I call a government agency?
Yes, it is free. When you call or visit, say "interpreter" in English, then the name of your language. Do not hang up while you wait. A professional interpreter will join the call. Phone interpreting is available in more than 104 languages, day and night.
Official figures
- CAB free phone
- 0800 367 2221
- CAB phone hours
- Monday to Friday 9am–4pm, Saturday 9.30am–1pm2
- Number of CABs in New Zealand
- 831
- CAB help in other languages
- Many volunteers are bilingual. They can help connect you with someone who speaks your language. CAB information is available in some other languages, for example Chinese (Simplified).2
- Number of Community Law Centres in New Zealand
- 241
Official sources
- Free community legal helpMinistry of Justice · justice.govt.nz
- Migrant ConnectCitizens Advice Bureau New Zealand · cab.org.nz
- Get legal aidMinistry of Justice · justice.govt.nz
- Contact legal aidMinistry of Justice · justice.govt.nz
Read the full guide: Free advice and legal aid →
People also ask
- Where can I get free advice in New Zealand, and can I get help in my own language?
- I have a dispute with my landlord or employer. What can I do if I can't afford a lawyer?
- Is Legal Aid free in NZ, or do I have to pay it back?
- How do I apply for Legal Aid if I'm charged with a crime or going to the Family Court?
- What can a Community Law Centre help me with?
- What is the CAB phone number and when are they open?
Answers are based on official New Zealand government pages. Check the official source before you act. This is not immigration, legal or tax advice.
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